Job scope:
- Oversee and enhance concierge services to deliver personalized, high-touch care for specific individuals or groups.
- Implement strategies to ensure exemplary service delivery and maximize patient satisfaction.
- Monitor and maintain the highest standard of patient care and nursing services.
- Ensure full compliance with healthcare regulations, standards, and guidelines.
- Maintain accurate documentation, implement infection control measures, and uphold best practices for patient safety.
- Lead and inspire the nursing team to foster a culture of excellence in clinical outcomes and patient experience.
- Encourage open communication and collaboration among internal and external teams.
- Oversee daily nursing activities, including scheduling, workload distribution, and staff supervision.
- Ensure adequate staffing levels to maintain efficiency and patient care quality.
- Conduct performance evaluations, provide feedback, and support staff professional development.
- Manage resources efficiently to optimize clinic operations and cost-effectiveness.
- Develop and implement strategies to improve patient care and satisfaction.
- Continuously assess and enhance workflow processes to achieve optimal patient outcomes and safety.
- Support recruitment, onboarding, and retention strategies to attract and retain top nursing talent.
- Provide orientation, mentorship, and continuous education to junior nurses and new hires.
- Stay up-to-date with advancements in nursing practice, healthcare regulations, and industry trends.
- Ensure comprehensive, patient-centered care that meets both medical and comfort needs.
- Communicate effectively and compassionately with patients and caregivers to provide education and support.
- Facilitate interdisciplinary teamwork to enhance coordination and continuity of care.
- Work closely with physicians and healthcare providers to optimize patient care and streamline clinical workflows.
- Oversee inventory management to ensure the availability of high-quality supplies and equipment.
- Drive innovation and quality improvement initiatives within the clinical setting.
- Lead efforts to enhance service excellence, patient safety, and overall clinic performance.
- Execute ad-hoc tasks and special projects as assigned by leadership.
Requirements:
- Bachelor's Degree in Nursing Advanced Diploma in Oncology Nursing preferred.
- 5-7 years of managerial experience in a private outpatient clinic setting.
All Interested candidates are invited to email your resume in MS Word format to:
[Confidential Information]
Please include your full working experience, education background, notice period, expected salary.
Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN
We regret to inform that only suitable candidates will be shortlisted for an interview.
