MIS / Business Systems Analyst (Senior Consultant / Manager)

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Clients & Markets

Management Level
Manager

Job Description & Summary
At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman's Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

We areseekinga highly motivated and experienced professional to join ourBusiness Reporting and CRMteam as aMIS/Business Systems Analystwithexperience in Management Information Systems (MIS) and agoodunderstanding of theconsultancy professional services industry. This role is pivotal in bridging business needs with technology solutions, ensuring that systems and processes areoptimizedto support strategicobjectives.

You willbe responsible foranalyzing business requirements,designingand implementing system solutions, and providing insights that drive operational efficiency and informed decision-making. The ideal candidate will have a proventrack recordin managing business systems, delivering actionable insights through MIS, and collaborating with stakeholders across multiple functions.

How will you value-add

• Enable Data-Driven Decisions:Leverage MIS tools and methodologies to provideaccurate,timely, and actionable insights that empower leadership and operational teams.
  

• OptimizeBusiness Processes:Identifygaps and opportunities within existing systems and workflows, recommending improvements that enhance efficiency and scalability.
  

• Bridge Business and Technology:Act as a trusted advisor to stakeholders, translating business needs into technical requirements and ensuring successful system implementations.
  

• Drive Strategic Initiatives:Support key projects and transformation programs by delivering robust business analysis and system solutions aligned with organizational goals.
  

• Enhance Client Delivery:Apply your knowledge of the consultancy professional services industry to design systems and processes that improve service delivery and client satisfaction.
  
  
  

• Gather, analyze, and document business requirements from stakeholders across multiple functions.
  

• Design and implement system solutions that align with businessobjectivesand industry best practices.
  

• Develop andmaintainManagement Information Systems (MIS) to support reporting, analytics, and decision-making.
  

• Collaborate with IT teams and vendors to ensure successful system integration and deployment.
  

• Conduct gap analysis and recommend process improvements to enhance operational efficiency.
  

• Provide training and support to end-users on system functionalities and best practices.
  

• Monitor system performance and troubleshoot issues to ensureoptimalfunctionality.
  

• Support strategic projects, including digital transformation and process automation initiatives.
  
  

• Bachelor's degree in Information Systems, Business Administration, or related field.
  

• Proven experience inManagement Information Systems (MIS)andbusiness systems analysis.
  

• Experience with ERP systems and CRM (e.g.Salesforce) platforms
  

• Strong understandingofconsultancy professionalservicesindustryoperations and workflows.
  

• Proficiencyin data analysis, reporting tools, and business intelligence platforms.
  

• Excellent problem-solving skills and ability to translate business needs into technical solutions.
  

• Strong communicationand stakeholder management skills.
  

• Familiarity with data visualization tools (e.g., Power BI), advanced Excel skills
  
  

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Partnering, Business Presentations, Business Requirements Analysis, Client Management, Client Prospecting, Coaching and Feedback, Communication, Compensation Strategy, Contract Negotiation, Creativity, CRM Software, Customer Acquisition, Digital Business Development, Distribution Channel Performance, Embracing Change, Emotional Regulation, Empathy, Executive Negotiation + 35 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
Yes

Government Clearance Required
No

Job Posting End Date