Messaging and Collaboration Engineer (L2)
Requirements:
- Degree/Diploma in Information Technology or related field
- Minimum 5 to 7 years of experience in second- and third-line Skype/Teams/MS Exchange support
- Able to handle complex incidents and upgrades, patching, performance analysis & optimization and monitoring in a global IT environment
- Familiar with other Messaging related services like Federation services & messaging security.
- Experienced ITIL service Management (at least ITIL Foundation certified)
- Microsoft Certified Azure Fundamentals (added advantage)
- Experience in MS 365 Applications - especially MS Teams
- Good stakeholder management and coordination skill, to communicate with a wide variety of people at different levels
- Excellent communication and interpersonal skills
Interested applicants please forward your updated profile to
