MES Support Analyst (Digital Transformation/ Automation/ Pharma)
12-Months Contract
Location: Tuas South
Salary up to $7,000 depending on experience
Industry : Pharmaceutical
Responsibilities
Configuration
- Configure system components including workstation assignments, printers, weighing scales, and access rights.
- Maintain and update specification documents to reflect configuration changes and system enhancements.
Integration & Collaboration
- Support Plug & Produce (P&P) investigations and design to enable seamless integration between MES and Historian.
- Act as a liaison between Digital, Automation, MES, SAP, and Global Teams to coordinate issue resolution and system improvements.
Technical Documentation & Testing
- Review and approve technical specifications for MES-related developments.
- Prepare and execute test cases, ensuring thorough validation of system changes, upgrades and new functionalities.
Database & Query Optimization
- Develop and optimize SQL queries to support MES data operations and reporting and troubleshooting if required.
System Upgrades & Release Management
- Plan and coordinate MES system upgrades, including assessment and rollout of new releases to ensure minimal disruption and compliance with quality standards.
Supporting Responsibilities include (performed as needed):
- System Operations & Troubleshooting
- Collaborate with the global support team to troubleshoot or support technical issues across MES, application services, databases, and connected devices (e.g., workstations, printers, weighing scales).
- Assist in monitoring application performance and availability to ensure seamless and uninterrupted operations.
- Support user access management in compliance with Sanofi's standard processes and policies
Requirements:
- Proficient in both Waterfall and Agile project methodologies, ensuring efficient project execution across diverse teams and timelines.
- Deep expertise in deploying, configuring and supporting Manufacturing Execution System (MES)
- Experienced working in GxP-regulated pharmaceutical manufacturing environments with a solid understanding of industry standards and validation requirements.
- Experience in integrating MES with a wide range of enterprise and automation systems:
- DCS systems (e.g.: Emerson DeltaV)
- SAP ERP
- Data Historian
- Database: MySQL, Microsoft SQL Server, Oracle
- IT support processes: Incident management, change management and service request handling
- Application Architecture: Solid understanding of application design
Lim Pey Chyi - [Confidential Information]
Recruitment Consultant (R2090579)
Manpower Staffing Services (S) Pte Ltd
EA Licence: 02C3423
