Marketing & Operations Executive

We are seeking a creative, driven, and versatile individual to join our team as a Marketing & Operations Executive. This role is ideal for someone who thrives in a dynamic environment and enjoys blending strategic thinking with hands-on execution across marketing, operations, and customer engagement.

Your Role in our Team:

Marketing Strategy & Execution

- Plan and implement marketing strategies to increase product awareness, customer engagement, and sales.
- Develop and run marketing campaigns, including newsletters/EDMs, social media content, and event promotions.
- Work with design tools (Canva and/or Adobe) to create visual and video content for campaigns.
- Manage website updates (Wix) and support revamp projects with external experts when required.
- Collaborate with social media agencies and monitor digital campaigns (including Google Ads) for performance.

Sales & Customer Engagement

- Support sales by engaging with customers, online enquiries, and workshop participants.
- Maintain product listings and assist in promotional activities.
- Provide good customer service and ensure timely follow-up with customers.

Event & Operations Support

- Assist in planning and executing workshops, sound baths, and sacred retreats.
- Support logistics, scheduling, and vendor coordination for events.
- Contribute to streamlining operational processes to enhance efficiency.

Ideal Team Member Profile

• Diploma/ Degree in Marketing, Business, Communications, or related field.
• 2-4 years experience in marketing, operations, or customer-facing roles (fresh graduates with strong portfolios are welcome).
• Proficiency in design tools (Canva, Adobe Illustrator/Photoshop), social media management, and Microsoft Office.
• Familiarity with website management (Wix ) and Google Ads is an advantage.
• Excellent communication skills (written and verbal). Bilingual (English/Chinese) is a plus.
• Proactive, team-oriented, adaptable and comfortable juggling multiple responsibilities in a growing SME.
• Willing and able to work on weekends or evenings when workshops, events, or retreats are scheduled.
• Passion for wellness, holistic living, or sound healing is a bonus.

Why Join Us

This role offers the chance to combine creativity, operations, and community engagement in a meaningful way. You'll work closely with passionate SME entrepreneurs, contribute to the expansion and growth of the company and community, be a part of impactful events, workshops and retreats, and grow your skills in both marketing and business operations.

We offer a supportive, respectful, and inspiring work environment where kindness, creativity, and wisdom are valued.

If you're looking for a role where your contributions are recognised and your creativity makes a difference, we would love to hear from you.

Interested applicants: Please apply with your detailed resume with a recent photo and portfolio (if any) in MS Word or PDF format.