Job Description
Stryv (pronounced Strive) is one of the fastest-growing consumer brands in Southeast Asia. We've received multiple platform awards from major retailers such as Shopee, Watsons, Guardian, and 7-Eleven. Founded by former Grab executives who helped build Grab Financial Group, Stryv is committed to making personal care accessible and aspirational.
Our Vision
We aim to become the Uniqlo of Personal Care—offering well-designed, high-quality personal care electronics like hairdryers, shavers, and electric toothbrushes. Our products are built in tier-1 global factories that manufacture for some of the world's biggest brands. By selling directly to consumers at accessible prices, we ensure that personal care is inclusive across all income levels.
Backed by Leading Investors
We're proud to be backed by billion-dollar venture capital funds including East Ventures and GSR. Our supporters also include founders and leaders from some of the region's most iconic brands: Razer, Carousell, ShopBack, Carro, PRISM+, Grab, Atome, and many more.
The Role
You'll own Stryv's direct marketing engine—building, executing, and optimizing email, SMS, and WhatsApp campaigns that inform, educate, and drive revenue. You'll work across multiple audiences and markets, balancing promotional campaigns with educational content that builds brand trust.
Key Responsibilities:
- Campaign Planning & Execution: Develop and maintain a comprehensive email and direct marketing campaign calendar across all markets. Plan campaigns that drive seasonal promotions, product launches, and customer education initiatives. Coordinate closely with product managers to align on launch timelines and messaging, and work with local marketing teams across Singapore, Malaysia, and Hong Kong to ensure campaigns reflect regional priorities and insights. Effective cross-team communication is essential to align timelines, share customer data, and ensure consistent execution across channels.
- Email & Copy Strategy: Write compelling, culturally relevant copy for email campaigns, SMS, and WhatsApp that converts. Balance promotional messaging with helpful beauty, wellness, and health educational content that connects back to Stryv offerings.
- Product Launches: Lead direct marketing strategy for new product announcements, including segmentation, messaging, and optimization to drive awareness and early adoption.
- CRM & Platform Management: Work with external partners to develop and execute Stryv's overall CRM strategy. Manage day-to-day operations and optimization on Klaviyo, ensuring clean data, effective segmentation, and compliance across markets.
- Data-Driven Optimization: Use user data and campaign analytics to identify engagement opportunities, test messaging approaches, and refine targeting to improve performance over time.
- Innovation & Testing: Identify and test new engagement channels, messaging formats, and audience segments. Stay current on trends in direct marketing and identify opportunities for Stryv to stand out.
- Cross-Market Execution: Adapt campaigns for Singapore, Malaysia, and Hong Kong audiences, ensuring cultural relevance and local compliance while maintaining brand consistency.
Required Qualifications:
- 3–4+ years of direct marketing experience, with a strong focus on email marketing. Experience with SMS and WhatsApp marketing is a plus.
- Platform expertise: Hands-on experience with Klaviyo, Mailchimp, or similar email/CRM platforms. Ability to build segments, manage flows, and interpret performance data.
- Copywriting & Messaging: Ability to write clear, compelling, and engaging copy across multiple channels. Demonstrated experience writing for regional markets (Southeast Asia preferred) with cultural sensitivity and awareness.
- Language: Fluent English (written and verbal)
- AI & Workflow Optimization: Experience using AI tools (ChatGPT, Claude, or similar) to improve content creation, campaign planning, and operational efficiency.
- Analytical Mindset: Comfortable reading analytics, A/B testing results, and adjusting strategy based on data.



