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MARKETING DIRECTOR
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MARKETING DIRECTOR
gd ideas consultancy pte. ltd.- Posted 4 months ago
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Job Description
- Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
- Monitor food quality, hygiene, and customer service standards.
- Ensure compliance with local regulations, including health, safety, and licensing requirements.
- Develop and maintain operating policies and procedures.
- Ensure outstanding customer service to enhance guest satisfaction.
- Address customer complaints and resolve issues promptly and professionally.
- Gather and act on customer feedback to improve service quality.
- Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
- Foster a positive work environment, promoting teamwork and staff engagement.
- Conduct regular performance evaluations and provide constructive feedback.
- Address staff concerns and resolve conflicts effectively.
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Key Skills
About Company
Skills:
marketing effectiveness, commercial performance, Market Intelligence, consumer engagement, social marketing, global brand strategy, performance data, measurable ROI, Integrated Marketing
Skills:
Data Analytics, Print Media, Marketing Strategy, market research, cross-channel marketing
Skills:
Integrated marketing campaigns, Commercial leadership, Brand marketing, Partnerships, Stakeholder Management
Skills:
B2C Communications, Portfolio Positioning, Public Relations, Digital Strategy, Marketing
Skills:
business case development , Skin Care, Revenue Growth Management, ROI evaluation, AI-powered marketing tools, Portfolio growth strategies, FMCG marketing, wound care