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Host Success & Account Manager
Responsibilities
- Build strong, trusted relationships with your hosts - delivering helpful, timely support and occasionally meeting them in person within your territory.
- Lead regular check-ins and business reviews to identify growth opportunities and guide Hosts toward success.
- Understand company's product and Host pain points deeplyusing that knowledge to advise Hosts and share meaningful feedback with internal teams.
- Partner with your team to run engaging one-to-many programs like webinars and campaigns that help Hosts at scale
Holistic Approach is must.
Qualifications
- 4+ years of experience in account management, partner support, or a similar partner-facing role.
- Excellent communicator - confident presenting ideas and building rapport in person, by phone, and over email.
-Must have Bahasa-Indonesia Language proficiency.
- Strong commercial skills to be able to drive overall revenue growth for hosts
- A natural relationship builder with energy, empathy, and a genuine desire to help others succeed.
- Comfortable using CRM tools.
- A collaborative teammate who's always willing to share knowledge and support the broader team.
Use data, dashboards, and reports to track host performance and identify opportunities for optimization.
Leverage SQL or data analytics skills to make informed, evidence-based decisions.
Maintain accurate records and insights using Salesforce CRM or similar CRM tools.
- Organized and able to balance short-term actions with long-term growth.
Need SPR & Citizens only.
Drop your resume to [Confidential Information]
WhatsApp - + 6507 5644
Job ID: 136922517