MANAGING DIRECTOR

Job Summary

The Director will lead business strategy, financial management, marketing, and commercial partnerships to drive sustainable growth. Collaborate with operations and management teams to optimize performance and deliver measurable business outcomes.

Responsibilities

• Develop and execute the company's business strategy, annual plans, and growth objectives to achieve sustainable expansion
• Oversee business performance by analyzing revenue, operating costs, profitability, and customer experience metrics
• Establish budgets, set performance targets, create action plans, and monitor results against objectives to ensure financial discipline
• Lead business development initiatives by identifying and securing commercial partnerships, new sales channels, and expansion opportunities
• Direct brand positioning, marketing strategies, and promotional activities to enhance market presence
• Collaborate with operations teams to improve outlet performance, elevate service standards, and increase operational efficiency
• Lead and develop teams by defining clear responsibilities, setting goals, and conducting performance reviews
• Build and maintain strategic relationships with business partners, landlords, suppliers, and key stakeholders to support business objectives
• Assess business risks and oversee internal controls and compliance processes to safeguard company interests
• Present business results, strategic recommendations, and investment proposals effectively to shareholders

Preferred competencies and qualifications

• Relevant qualification in business, management, marketing, or a related discipline, or equivalent professional experience