Manager, Supportive Care

You will part of the Supportive Care team to contribute to the formulation, elaboration, and implementation of care services for community care sector in Singapore

This role involves policy analysis, stakeholder engagement, and operational planning to ensure services are client-centric, sustainable, and aligned with national healthcare strategies.

• Lead comprehensive service reviews to conduct landscape scans, identify overlaps, and pinpoint gaps within the community care landscape.
• Collaborate with internal and external stakeholders to pilot, operationalise, and support enhancements or adjustments to community care services, providing ongoing assistance to designated providers post-implementation.
• Execute programme evaluations to assess service suitability for mainstreaming of services where applicable.
• Develop, implement, and refine standard operating procedures and workflows to ensure alignment with policy objectives.
• Conduct performance management activities, reviewing and tracking indicators relevant to community care services.
• Continuously review and optimise care-related processes within community care services to uphold established care standards.
• Evaluate work processes to drive ongoing improvements in service quality and grant governance.

Job Requirements

• Degree in any discipline
• Experience in community care, service development, or healthcare policy.
• Experience in stakeholder engagement and project management.
• Strategic thinker and self-directed
• Excellent written and verbal communication skills
• Willingness and skill in working across teams, divisions, disciplines, and organizations to achieve shared objectives.
• Ability to attend to different initiatives within the same time period and monitor timelines to ensure respective initiatives progress are on track