To lead the operations team to ensure effective operation and maintenance of the mall
To develop, manage and execute operations strategies to improve the mall operations
To review and improve operations guidelines and to ensure that the mall operates in compliance with requirements, codes and regulations
To plan and coordinate maintenance program to ensure that the mall operates as a safe environment as well as performing at optimum level
To prepare annual budget, manage and administer contracts and execute works for the operational needs of the mall
To set benchmarks for monitoring performance of contractors, including regular inspections to ensure works carried out comply with standards set
To assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
To liaise with Contract & Procurement Team and manage the procurement of all maintenance contracts and, planned & execute cyclical/ad-hoc equipment replacement in the mall.
To guide and develop the operations team to maintain professional standards and achieve excellent results on day-to-day operations
Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
Requirements:
Degree in Facility Management, Building, Mechanical & Electrical Engineering or equivalent
Minimum 5 years of relevant working experience at the managerial position in a similar capacity
Experience in property management or facility management in shopping mall or retail environment will be an added advantage
Experience in successful completion of major asset enhancement project will be an added advantage
Preferably holding a Fire Safety Manager's Certificate, NEA Environmental Control Officer (ECO) and/or Green Mark Manager's Certificate
Exhibit strong leadership, people management and interpersonal skills
Able to work within tight timelines, self-driven and resourceful in resolving problems
Good command of spoken and written English as well as being computer literate
