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JOB DESCRIPTION
. Ensuring company policies are followed.
. Optimizing profits by controlling costs.
. Hiring, training and developing new employees.
. Resolving customer issues to their overall satisfaction.
. Maintaining an overall management style that follows company best practices.
. Providing leadership and direction to all employees.
. Ensuring product quality and availability.
. Preparing and presenting employee reviews.
. Working closely with the store manager to lead staff.
. Overseeing retail inventory.
. Assisting customers whenever necessary.
. Organizing employee schedule.
. Ensuring that health, safety, and security rules are followed.
. Taking disciplinary action when necessary.
. Ensuring a consistent standard of customer service.
. Motivating employees and ensuring a focus on the mission.
. Completing tasks assigned by the general manager accurately and efficiently.
. Supporting Maintaining merchandise and a visual plan.
. Maintaining stores to standards, including stocking and cleaning.
. management as needed.
JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)
Bachelor's degree or equivalent experience
Familiarity with fashion trends and styles
Ability to effectively train and motivate sales associates
Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor
Job ID: 138900407