MANAGER

Job Description & Requirements

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Design, organize, modify, and support an organization's computer systems, including operating systems, business applications, security tools, web servers, email systems, and user hardware (laptops, PCs).
• Quickly resolve any system failures and troubleshoots issues.
• Upgrade and manage hardware and software.
• Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
• Install and configure local area networks (LANs), wide area networks (WANs), and network segments and servers, such as file servers, VPN gateways, and intrusion detection systems.
• Ensure an uninterrupted internet connection and manages mail servers for sending and receiving emails and file servers for saving and managing data.
• Oversee system performance and report generation.
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
• Lead process improvements and modifications.
• Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
• Ensure high-level security and efficiency resulting in 100% output.
• Develop and execute backup and recovery plan.
• Maintain internal documentation through wiki.
• Offer technical support and training for staff