Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today!
Position Purpose
The Manager - Human Resources is responsible for the daily oversight and management of the Human Resources team at the center level.
Job Requirements
- Provides management support to the Human Resources function in people metrics, reporting, and advanced and predictive analytics.
- Communicates findings to senior management via formal presentations, standard management reporting artifacts on a periodic/quarterly/annual basis.
- Prepare one – off and recurring reports using employee data in Workday and other data repositories
- Identify and propose additional opportunities for HR/decision–support analytics.
- Provide strategic directions on the development of appropriate HR policies across the Organization.
- Assess current and future policy requirements to support strategic aims in conjunction with the Organization's senior management.
- Provide strategic oversight and direction to the Company's compensation and benefits policy and practices.
- Maintains knowledge of HR policies, programs, laws, and issues. Understands the differences between domestic and international policies and programs and coordinates the integration of all such programs.
Attributes And Attitude
- HR expertise
- Decision-making ability
- Dynamic and dependable
- Ability to work under high pressure
- Significant development and delivery experience
- Quick thinker and an effective manager
- Excellent interpersonal and communication skills
Qualifications
- Bachelor's degree in a related field from a four-year college or university, or equivalent combination of education and experience
- 5-8 years of progressively responsible Human Resources management roles, preferably in a service industry
If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
