Manager, Collections

• Lead end-to-end recoveries function
• Stable organisation with long-term career prospects
  
  

About Our Client

Our client operates within the consumer financing space and is focused on maintaining strong portfolio quality through responsible lending, operational excellence and customer-centric recovery practices.

Job Description

• Manage delinquent accounts and recovery strategies across various arrears stages
• Negotiate repayment plans, settlements and restructuring arrangements
• Manage external recovery agents, lawyers and other service providers
• Lead and develop a team of collection officers
• Monitor portfolio performance and prepare management reports
• Ensure all collection and recovery activities comply with relevant regulations and internal policies
  
  

The Successful Applicant

• At least 5 years of collections or recoveries experience with 2 years of team management experience
• Strong negotiation and stakeholder management skills
• Comfortable working with data, reporting and collections systems
  
  

What's on Offer

• Leadership opportunity with an established financial services organisation
• End-to-end recoveries and asset management
• Collaborative and growth-oriented environment
  
  

Quote job ref: JN-102026-7129558