Manager, Collections

The incumbent will report into senior management, overseeing the full collections lifecycle, lead a small team and drive recovery strategies across a vehicle financing portfolio. You will play a key role in balancing customer engagement, portfolio performance, regulatory compliance and recovery outcomes.

Client Details

Our client operates within the consumer financing space and is focused on maintaining strong portfolio quality through responsible lending, operational excellence and customer-centric recovery practices.

Description

• Manage delinquent accounts and recovery strategies across various arrears stages
• Negotiate repayment plans, settlements and restructuring arrangements
• Manage external recovery agents, lawyers and other service providers
• Lead and develop a team of collection officers
• Monitor portfolio performance and prepare management reports
• Ensure all collection and recovery activities comply with relevant regulations and internal policies
  
  

Profile

• At least 5 years of collections or recoveries experience with 2 years of team management experience
• Strong negotiation and stakeholder management skills
• Comfortable working with data, reporting and collections systems
  
  

Job Offer

• Leadership opportunity with an established financial services organisation
• End-to-end recoveries and asset management
• Collaborative and growth-oriented environment
  
  

To apply online please click the Apply button. For a confidential discussion about this role please contact Zinc Teo (Lic No: R1222405/ EA No.: 18C9065) on +65 6643 9735. © Michael Page International Pte Limited, company number 199804751N (including Page Executive (53295516A) and Page Personnel Recruitment Pte Ltd (Registration Number: 201736642C)) operates under the EA Licence Numbers of 18S9099 and 18C9065.