About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- Team Leadership & Management
- Supervise and mentor a team of static maintenance analysts.
- Allocate resources effectively to meet daily operational requirements and service level agreements (SLAs).
- Operational Oversight
- Oversee the accurate setup and maintenance of static data including account information, customer profiles, pricing, and reference data.
- Ensure compliance with internal controls, regulatory requirements, and audit standards.
- Monitor and resolve exceptions, discrepancies, and escalations in a timely manner.
- Process Improvement & Risk Management
- Identify opportunities to streamline processes and enhance automation.
- Implement and monitor controls to mitigate operational risks.
- Participate in system upgrades, UAT testing, and process re-engineering initiatives.
- Reporting & Governance
- Prepare and present operational metrics, dashboards, and incident reports to senior management.
Job Requirement
- Bachelor's degree in Banking, Finance, Business Administration, or related field.
- 5+ years in banking operations, with at least 13 years in a supervisory or managerial role.
- Experience in account services is a plus.
- Strong attention to detail and ability to manage complex data.
- Excellent communication (verbal and written) and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Knowledge of KYC and compliance procedures.
- Ability to work independently and lead a team effectively.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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