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Job Responsibilities:
. Oversee and manage the designated outlets and its operational and manpower planning
. Involving team members recruitment and hiring
. Involved in employees disciplinary issues and outlet manpower needs
. Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set
. Ensure all operation's standard operating procedure (SOP) are in compliance with the company
. Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines
. Handling or dealing with customer feedback, complaint
. Well versed in menu and operations, train and lead the team to achieve higher performance
. Perform other ad-hoc duties or projects assign as required or requested.
. Able to work with long working hour, weekend and public holiday
. 6 days working/ week and able to work with rotating shift
Job ID: 144945215