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Resort World Sentosa

Manager / Assistant Manager, MICE Sales

2-4 Years
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Job Description

Job description:

To drive sales growth in the MICE (Meetings, Incentives, Conferences, and Events) segments.

Key responsibilities include:

  • Sales Development: Propose and implement approved targeted sales strategies to optimize revenue from attractions, hotels, and MICE partnerships, ensuring alignment with business objectives.
  • Client Relationship Management: Foster and maintain strong relationships with key clients, including travel agencies, corporate accounts, and MICE organizers.
  • Lead Generation & Conversion: Identify and secure new business opportunities, converting leads into sales.
  • Market Research & Analysis: Conduct market research to identify emerging customer trends, competitor activities, and opportunities for business growth across MICE sectors.
  • Sales Reporting & Performance Tracking: Monitor sales performance, track key performance indicators (KPIs), and generate regular reports to keep management informed and ensure targets are met.
  • Negotiation & Contract Management: Lead contract negotiations, manage agreements, and ensure timely follow-up to close sales and drive revenue growth.
  • Client and Stakeholder engagements: Plan scheduled meetings and engage with clients, partners, or stakeholders to achieve desired outcomes.

Job Requirements

  • Degree or Diploma with strong commercial acumen
  • At least 2-3 years of sales or commercial experience
  • Strong knowledge of MICE or tourism industry in a similar role will be an advantage
  • IT savvy & digitally versatile, with a keen interest in the constantly evolving consumer buying behaviors.
  • Team player and able to work with various stakeholders.
  • Possesses strong interpersonal and communication skills
  • Highly numerate, adaptable, and goals-driven individual
  • Open to travel

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About Company

Job ID: 146879339

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