Responsibilities:
- Model and reinforce a dedication to our mission, vision, and values.
- Monitor and support inclusion to ensure that each individual on your team has access to information, support, connection, and opportunities to contribute.
- Help each team member solve challenges, identify priorities, and remove obstacles to their efficiency, effectiveness, and engagement.
- Encourage and support deliberate development through coaching, feedback, teaching, reflection, recommending resources, and making introductions.
- Ask for feedback on how you can better support your team members.
- Assess team member results to achieve alignment, celebrate and build on successes, and flag problems early.
- Diagnose gaps between goals and results (considering the impacts of the individual, team, and company on individual performance) and help create a plan to close those gaps. Clarify the results and timeline required, resources available, and consequences of missing goals.
- When needed, contact your People Ops Partner to create performance improvement plans and employment termination evaluations.
- Communicate company-wide priorities and help team members set and track goals that link up to these priorities.
- Provide clarity on responsibilities, processes, and policies. Serve as the first point of contact for all questions and issues pertaining to their role.
- Provide insights and recommendations to the leadership team and your People Ops Partner on what's working and what can be improved on a company level.
Required skills and qualifications
- Proven success in a managerial role
- Strong decision-making ability
- Excellent communication, collaboration, and delegation skills
- Proven ability to develop and achieve financial plans
- Ability to motivate and lead employees, and hold them accountable
- Strong working knowledge of operational procedures
- Bachelor's degree (or equivalent) in business management or related field
- Experience in conducting performance evaluations
- Working knowledge of human-resources processes
