MANAGEMENT TRAINEE

Job Description :

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Upsell desserts to customers

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company's standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirement :

Have good product knowledge on food items

Knowledge of cost/inventory management would be an added advantage

Candidate must have basic PC-literacy

Strict sense of hygiene and safety standards

Excellent organizational skills

Ability to thrive in a challenging environment

Strong public relations skills

Excellent interpersonal & communication skills

Candidate must be a strong leader & team player

Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

Exceptional communication skills and the leadership capability to create a winning team