Management Trainee

Job Description & Requirements

Management Trainee - Restaurant

Job Summary

As a Management Trainee, you will undergo structured training to develop skills in managing restaurant operations and progressively assume supervisory or management roles.

Responsibilities

• Assist with daily restaurant operations, including opening and closing procedures, to ensure smooth functioning
• Supervise front-of-house and back-of-house teams to maintain operational efficiency
• Maintain high standards of food quality, service, cleanliness, and hygiene to enhance customer satisfaction
• Assist in staff scheduling, training, and performance management to support team development
• Handle customer enquiries, feedback, and complaints professionally to resolve issues and improve service
• Monitor inventory, stock levels, wastage, and ordering to optimize resource management
• Assist with cash handling, sales reporting, and cost control to support financial accuracy and profitability
• Ensure compliance with food safety and workplace safety regulations to maintain a safe environment
• Support promotional activities and initiatives to drive sales growth
• Analyse restaurant performance data and suggest improvements to enhance operational outcomes
• Collaborate closely with the Restaurant Manager and other departments to align goals and operations
• Take on increasing leadership responsibilities throughout the training programme to prepare for management roles

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, F&B, Business, or related field is preferred
• Strong communication and interpersonal skills to engage effectively with customers and team members
• Customer-service orientation with the ability to work efficiently in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays to meet operational needs
• Demonstrated leadership, problem-solving, and organisational skills to manage tasks and teams
• Positive attitude and eagerness to learn and grow within the role