Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department
- Report to the Operations Managers on all operational, administration and HR matters, planning and implementation of projects and activities, recruitment, training and development of team, customers feedback and overall market environment
- Possess great communication and organisational skills, with strong leadership skills to lead and motivate team members to perform and exceed customers expectations and needs.
- Implement program/SOP/WSH, to build core competencies and skills of team members
- Liaise and work closely with clients, understanding their preferences and expectations
- Able to liaise and communicate with all levels.
