M365 Engineer

Position: Contract (1 year, Renewable)

Experience: 2 - 6 years

Roles and Responsibilities

As a M365 engineer at MUFG, your key responsibilities may include:

Designing, deploying, and maintaining cloud infrastructure.

Monitoring via automation cloud resources for performance and cost optimization.

Troubleshooting and resolving cloud-related issues.

Develop, implement, and maintain configuration of underlying cloud services, specializing in M365 and Azure.

Developing scripts for deployment, monitoring, reporting, and alerts, ensuring a robust, redundant, scalable 100% uptime infrastructure.

Analyze security threats and applicability to customer environments.

Triage and resolve technical and user issues.

Collaborating with cross-functional teams to implement cloud solutions.

Ensuring compliance with security and data protection policies.

• Troubleshoot and resolve issues related to Microsoft 365 services.
• Implement new features and updates in the Microsoft 365 environment.
• Ensure the security and compliance of the Microsoft 365 environment.
• Collaborate with other IT professionals and departments to understand their needs and provide solutions.
• Create and maintain documentation for Microsoft 365 configurations and procedures.
• Monitor the performance and usage of Microsoft 365 services.
• Perform regular audits and assessments of the Microsoft 365 environment.
• Develop and implement policies and procedures for Microsoft 365 usage.
• Provide technical support for Microsoft 365-related projects.
• Assist in the migration of data to Microsoft 365 services.
• Manage user accounts, licenses, and permissions in Microsoft 365.
• Manage Mobile Devices (corporate phones and BYOD)

Job Requirements

A Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent work experience, is required.

• 2+ years of experience in managing Microsoft 365 environments.
• Excellent problem-solving and troubleshooting skills.

Excellent communication and teamwork skills.

A commitment to continuous learning and adaptability.

• Strong understanding of Microsoft 365 architecture and services.
• Experience with Exchange Online, SharePoint Online, Teams, Intunes(MDM), Blackberry and OneDrive for Business.
• Expert level Proficiency in PowerShell scripting or .Net skills for Microsoft 365 administration.
• Must be able to leverage MS Graph capabilities.
• Ability to work independently and as part of a team.
• Experience with security and compliance in Microsoft 365.
• Familiarity with Microsoft 365 licensing and subscription management.
• Experience with Microsoft 365 migration projects.
• Familiar with Cisco Unified Communications Manager (CallManager - Administration)
• Ability to create and maintain technical documentation.
• Certifications such as Microsoft 365 Certified is a plus.