Company Overview
- Gateway Search Pte Ltd (Licence No: 18S9060) provides Executive Search services across industries, sourcing top talent for mid to senior level roles. Contact us at [Confidential Information].
Job Summary
The Microsoft 365 Specialist - Public Sector (Partner) is a hands-on technical expert responsible for designing, deploying, securing, and operating Microsoft 365 environments for Public Sector clients, ensuring compliance and long-term trust.
Responsibilities
- Lead technical discovery, solution design, and delivery execution for Public Sector Microsoft 365 engagements aligned with government policies and mandates
- Serve as the primary technical owner engaging directly with customer IT, security, compliance, and audit teams to translate regulations and contractual requirements into compliant Microsoft 365 solutions
- Design, deploy, and operate Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft 365 Apps focusing on secure collaboration, governance, and lifecycle management
- Implement and operationalize Microsoft Purview, Microsoft Defender for Office 365, and Entra ID for identity and access management with tenant-wide security baselines aligned to Public Sector standards
- Support audits, security assessments, and compliance sign-offs by producing evidence-ready documentation for regulatory reviews
- Deliver solutions that meet data residency, data sovereignty, government cloud, and regulated environment requirements following least-privilege access and Zero Trust principles
- Implement governance models, deliver admin handover, SOPs, and operational runbooks to support adoption and operational readiness in regulated environments
- Troubleshoot and resolve complex tenant-level issues in live government environments
- Deliver contractual milestones, SLAs, and SOWs within partner delivery models including billable projects, managed services, and AMS
- Collaborate with partner architects, project managers, and customer success teams to support RFP responses, technical proposals, and solution estimations
Required competencies and certifications
- Proven hands-on experience administering and architecting Microsoft 365 environments including Exchange Online, Teams, SharePoint/OneDrive, Microsoft Purview, and Entra ID (Azure AD)
- Demonstrated ability to design secure Microsoft 365 tenants for regulated Public Sector customers
- Strong troubleshooting and escalation handling skills
- Prior delivery experience with government departments, public sector undertakings, education, or defense institutions
- Familiarity with government compliance frameworks, security audits, regulatory reviews, and policy-driven IT environments
Preferred competencies and qualifications
- Microsoft 365 Certified: Enterprise Administrator
- Security, Identity, or Compliance certifications
- Any government or security-related certifications where applicable
