Logistics Coordinator

About Us

Ascent Services is a Singapore-based provider of moving and transport solutions, offering reliable relocation support and logistics coordination for both residential and corporate clients. We are committed to delivering efficient, customer-focused services, ensuring that every move is executed with precision, care, and professionalism.

Job Description

The Logistics Coordinator oversees the daily scheduling, coordination, and tracking of moving and transport operations. This role ensures that vehicles, manpower, and equipment are allocated effectively to meet client requirements and operational timelines. Working closely with drivers, movers, and customers, the coordinator monitors service quality, resolves issues, and supports operational efficiency to uphold Ascent Services standards of excellence.

Key Responsibilities

. Schedule and coordinate daily moving jobs and chauffeured vehicle assignments, ensuring optimal route planning and resource allocation.

. Communicate job details, timelines, and special requirements clearly to drivers and moving crews to support smooth execution.

. Monitor service quality by reviewing completion records, customer feedback, and incident reports, escalating issues for timely resolution.

. Prepare and manage fleet maintenance schedules, ensuring vehicles are inspected, cleaned, and serviced according to operational requirements.

. Track manpower allocation, ensuring moving crews are assigned appropriately based on workload and client needs.

. Maintain accurate records of job assignments, vehicle usage, and operational expenses for reporting and analysis.

. Responsible for inventory management of moving equipment and supplies, ensuring availability and proper usage.

. Liaise with customers to confirm service details, address inquiries, and provide updates on job progress.

. Coordinate with management to identify process improvements that enhance efficiency and customer satisfaction.

Requirements

. Minimum N level qualification.

. Minimum 2 years of working experience.

. Organizational and multitasking skills with attention to detail.

. Good communication and interpersonal abilities for liaising with drivers, movers, and customers.

. Knowledge of safety standards and regulatory requirements related to transport and moving services.

. Ability to work independently and manage multiple priorities in a fast-paced environment.