Company Overview:
Volt Auto emerges as Singapore's exclusive authorised dealer, focusing on distributing, retailing and offering after-sales services for the newest Electric Vehicles available in the market.
As a fresh face in the industry, we take pride in being one of the few authorised dealerships in Singapore, dedicated to providing exceptional service and quality vehicles to our customers.
Position Overview:
Reporting to the Head of Human Resource & Administration, the Loan Administrator will be responsible for managing loan submissions and working closely with financial institutions to help customers finance their electric vehicles.
Key Responsibilities:
- Manage loan submissions and coordinate with financial institutions to support customers in financing their vehicle purchases.
- Handle loan agreements, disbursement documents, and other related paperwork, ensuring accurate filing and proper record-keeping.
- Handle car registration processes with the Land Transport Authority (LTA) and ensure compliance with all regulatory requirements.
- Manage the Certificate of Entitlement (COE) bidding process.
- Provide support and motivation to front-line staff, promoting teamwork and a positive work environment.
- Perform any ad-hoc duties such as administrative tasks, customer follow-ups, or coordination with external vendors as needed.
What Makes You the Perfect Fit:
- Prior experience as a customer service advisor in the automotive industry is preferred.
- Familiarity with LTA vehicle registration processes and loan submission procedures is an advantage.
- Understanding of the complete COE bidding cycle.
- Proficient in CRM systems and Microsoft Office.
- Self-motivated, goal-oriented and able to work independently.
- Meticulous with a strong sense of responsibility and attention to detail.
