L2 Production Support

Job Summary

We are looking for a Java Application Support Engineer to support and maintain Java J2EE applications within a dynamic production environment. This role is ideal for candidates with experience in application support or developers who are keen to transition into support functions while strengthening their technical expertise in Java, Unix/Linux, and SQL. The successful candidate will work closely with cross-functional teams to troubleshoot issues, support batch processes, monitor system performance, and ensure application stability while meeting service level agreements (SLAs).

The ideal candidate is a proactive and eager learner with strong analytical and problem-solving skills, capable of working independently and collaboratively in a fast-paced environment. Exposure to banking systems, middleware technologies, and production support tools will be an added advantage.

Job Responsibilities

• Provide application support for Java J2EE applications, ensuring system availability, stability, and performance.
• Troubleshoot and resolve production issues related to applications, batch jobs, databases, and middleware components.
• Monitor application health, system performance, and batch job executions to ensure smooth daily operations.
• Write and execute SQL queries for data validation, troubleshooting, and issue analysis.
• Utilize Unix/Linux commands and shell scripting for operational support and automation tasks.
• Support deployment activities, application releases, and environment configurations with minimal disruption.
• Collaborate with development teams, infrastructure teams, and business users to investigate and resolve incidents.
• Maintain and update system documentation, SOPs, incident logs, and operational procedures.
• Support technologies such as JBOSS, MariaDB, MQ setup, job scheduling tools, and file transfer processes where applicable.

Job Requirements

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work
• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment

Salary budget up to 4860 SGD

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

We will review applications on a rolling basis until 15 May 2026, and early submissions are encouraged. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.