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Job Description:
. Lead and motivate the team to deliver excellent customer service that enhances customer satisfaction and loyalty
. Ensure smooth daily operations, including managing customer orders and staff assignment
. Oversee cash handling processes and ensure accuracy in processing vouchers, cash, credit, and debit transactions
. Maintain up-to-date knowledge of menu offerings, promotions, and sales strategies to effectively support sales targets and customer engagement
. Enforce compliance with food safety and hygiene standards to uphold health regulations and ensure a safe environment for customers and staff
. Maintain a clean, organized, and efficient workspace
. Assist in training and mentoring new team members
. Handle customer feedback promptly and resolve issues efficiently
Job ID: 145616211