Key Account Support Executive

Responsibilities:

. Support the Head of Sales & Marketing in handling operational and administrative tasks.

. Act as the primary communication liaison between key customers and internal teams.

. Cultivate and maintain strong relationships with key customers to enhance brand loyalty and competitiveness.

. Process price changes, listing forms, and promotional submissions accurately and on time.

. Coordinate internally with supply chain and warehouse teams to ensure product availability.

. Track promotional implementation and send proof of execution where required.

. Monitor stock levels and communicate out-of-stock issues to relevant parties.

. Maintain accurate and up-to-date records of key account activities, contracts, and pricing agreements.

. Prepare sales reports and monthly performance trackers as required.

. Conduct market and store visits to gather insights and support sales strategies.

. Ensure compliance with company SOPs and customer requirements.

Requirements:

. Diploma preferably in Business/Marketing or relevant field.

. 2 years of experience in FMCG sales support or account coordination (preferably in Modern Trade).

. Strong coordination, communication, and problem-solving skills.

. Proficient in Microsoft Excel, Word, and PowerPoint.

. Organized, detail-oriented, and able to manage multiple tasks under tight deadlines.