Key Account Manager, Cross Border eCommerce
Job Description
Job Description:
Key Responsibilities
- Support assigned sellers as their primary point of contact
- Monitor seller performance metrics and identify improvement opportunities
- Assist sellers with campaign participation, promotions, and operational issues
- Coordinate with internal teams (Operations, Marketing, Logistics) to resolve seller inquiries
- Prepare basic performance reports and insights for internal stakeholders
- OperationsMarketingLogistics
Requirements:
- Bachelor's degree (or expected graduation) in any field
- Strong interest in account management, business operations, or e-commerce
- Clear communication skills and problem-solving ability
- Ability to manage multiple tasks and stakeholders simultaneously
- Data-driven mindset with basic analytical skills
- Business-level English or Japanese communication skills (written & verbal)
- EC
Visa sponsorship available for eligible candidates
More Info
About Company
Skills:
English, AI tools, Sales, Project Coordination, ERP tools, Mandarin, Account Management
Skills:
Account Management, Trade Marketing Execution, Business Development, Business Negotiation
Skills:
seller acquisition, Stakeholder Management, merchant growth, Analytical Skills, communication, Onboarding
Skills:
AI tools, Analytical Skills, Proficiency In English, Account Management, commercial negotiation
Skills:
Power Bi, Tableau, Business Intelligence Tools, Microsoft Excel, Ocean freight processes, Data Analysis, Freight Forwarding, process improvement, logistics, KPI reporting, Supply Chain Operations, operational performance management