Key Account Manager

Role Overview:

We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Bank's engagement with state government departments and exploring institutional opportunities beyond the public sector.

Key Responsibilities:

Government Partnerships:

• Develop and sustain strong relationships with key stakeholders across state government departments.
• Identify and drive opportunities for Airtel Payments Bank to support government programs through DBT, SBAs, bill payments, banking point expansion, and broader financial inclusion initiatives.
• Lead empanelment efforts for government schemes and ensure smooth onboarding and execution of state-led initiatives.
• Represent the bank in government meetings, workshops, and partnership forums to strengthen collaboration and visibility.
• Maintain robust market intelligence on state government initiatives, policies, and upcoming opportunities.
• Systematically identify and engage relevant officials across roles and levels within department headquarters to facilitate coordination and approvals
• Design and submit department‑specific, customized proposals aligned with policy objectives, scheme guidelines, and operational requirements.
• Maintain structured records of proposals submitted, approvals received, and current implementation status.
• Maintain strong working relationships with internal stakeholders to facilitate data sharing and ensure effective execution of initiatives.

Business Development & Strategy:

• Own the territory and strategize to drive revenue and volume growth across assigned partnerships.
• Identify focus departments, key programs, and priority initiatives where the bank's offerings can be positioned for maximum program impact and scale.
• Periodically review progress and refine strategy based on approvals, implementation status, and outcomes

Desired Profile:

• 5–8 years of experience in government/business development, institutional sales, or key account management.
• Prior exposure to working with government departments or large institutional clients is preferred.
• Proven track record of managing high-value partnerships and driving growth.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to work cross-functionally with internal and external teams.
• Proficiency in the local language of the assigned state is mandatory

Educational Qualification:

• Graduate in any discipline (Post-graduate/MBA preferred)

Reporting To:

• Vertical Head – Government & Corporate Partnerships

What We Offer:

• Opportunity to be at the forefront of India's digital financial inclusion journey
• High-impact role with visibility across senior stakeholders
• Collaborative and growth-oriented work culture
• Competitive compensation and benefits