Key Account Director

• To conduct business development functions through networks and contacts, government and corporate clients accounts engagement to expand the facilities management business
• To mobilize new contracts award and execute according to the contract specifications and requirements
• To take overall charge within the Property to manage and execute the Contract through deployment of suitably trained and qualified staff to ensure smooth day-to-day FM operations and to carry out regular servicing and Preventive Maintenance (PM) works for the Facilities and Systems, including new facilities and systems installed during the contract period and to ensure that all PM is updated
• To manage project accounts, including invoicing, profit and loss, including budgetary, projection, revenue and cost
• To submit monthly reports including business development report, Profit & Loss reports and project monthly reports
• To ensure that Quality Assurance and Quality Control for Management, Maintenance and Operation of Facilities and Systems and Site Safety Management system are put in place
• To provide assistance to Site Manager in the event of any emergency which may arise in the campus such as fire, water pipe burst, electrical outages, flooding etc including any emergency exercises conducted by the Singapore Civil Defence Force (SCDF) or other government bodies
• To setup and review documentation library and Risk Assessment/standard operating procedure (SOP) yearly
• To manage and monitor all sub-contractors performance and maintenance services to ensure quality and workflow to be in accordance to the SOPs and procedures set up for the Property
• Collaborate effectively with various functions within Savills, including Business Development, Operations, HR, etc.
• Any other duties as assigned by Head of Facilities Management.

Requirements

• Diploma or Degree in Facilities Management, Building Services, Mechanical/Electrical Engineering, Property Management, or a related discipline.
• Minimum 5-8 years of relevant experience in Facilities Management, Building Operations, Property Management, or a related field.
• Proven experience in managing facilities management contracts, including mobilization, operations, maintenance, and service delivery.
• Experience in business development, client engagement, account management, and contract acquisition within the Facilities Management industry.
• Strong financial management experience, including budgeting, forecasting, profit & loss management, invoicing, and cost control.
• Experience managing government or corporate client accounts will be an advantage.
• Familiarity with Singapore's regulatory requirements relating to facilities management, workplace safety, and building maintenance.