Job Description

Strategic Account Director (Key Accounts Growth) – Web3 Payments

Location: APAC / Singapore

Department: Strategic Partnerships / Key Account Management

Employment Type: Full-time

About Us

We are a high-growth Web3 payment infrastructure company building the financial rails that connect the digital asset economy with traditional financial systems.

Our platform enables global Web3 businesses to seamlessly bridge crypto and fiat payments, offering a full-stack infrastructure across multiple payment products and services.

This role will manage a portfolio of strategic global clients, helping them scale their payment infrastructure across our product ecosystem — including on/off ramp, OTC trading, Web3 card issuing, scan payment, and CaaS solutions.

Trusted by leading Web3 partners and backed by licensed financial institutions, we support exchanges, wallets, protocols, and fintech platforms worldwide.

Our team brings together leaders from top global financial institutions, fintech innovators, and Web3-native companies, united by a mission to build compliant, scalable infrastructure for the future of digital finance.

About the Role

We are looking for a Strategic Account Director to lead relationships with some of the most important companies in the Web3 and digital asset ecosystem, including crypto exchanges, wallet providers, fintech platforms, and global Web3 builders.

This is a high-impact leadership role responsible for managing a portfolio of strategic enterprise clients, driving commercial growth, and strengthening long-term partnerships.

You will work closely with founders, C-level executives, and senior product and compliance leaders at leading Web3 companies, helping them scale global payment capabilities and unlock new growth opportunities.

Internally, you will collaborate with product, risk, compliance, and executive leadership teams to ensure successful client partnerships and long-term strategic value.

This role also plays a key part in building and mentoring a high-performing account management team, while contributing insights to the company's broader global growth strategy.

What You Will Do

Lead Strategic Client Partnerships

Own relationships with high-value Web3 enterprise clients, including major crypto exchanges, wallets, and fintech platforms
Develop trusted partnerships with C-level stakeholders and senior leadership teams
Act as a strategic advisor on scaling global payment capabilities and financial infrastructure

Drive Commercial Growth

Grow revenue across strategic accounts through program expansion, partnership growth, and increased product adoption
Identify new opportunities to deepen partnerships and expand long-term commercial value
Drive measurable growth in transaction volume, user adoption, and client program scale

Shape Strategic Initiatives

Work cross-functionally with Product, Risk, Compliance, and Operations teams to deliver seamless client experiences
Provide market insights and strategic feedback that influence product strategy and platform development
Support the launch and scaling of new strategic partnerships globally

Build & Lead a High-Performing Team

Mentor and develop a strong account management / relationship management team
Establish best practices for enterprise account management and strategic partnership growth
Contribute to leadership discussions around market expansion and strategic client development

What We're Looking For

Experience

8+ years of experience in strategic account management, enterprise partnerships, or key account leadership
Strong experience in payments, fintech, financial infrastructure, or digital asset platforms
Experience working with Web3 companies, crypto exchanges, wallets, or fintech ecosystems

Industry Expertise

Strong understanding of the digital asset ecosystem, including:

Crypto exchanges
Wallet platforms
Web3 payment infrastructure
Global payment and financial services ecosystems

Commercial & Strategic Capabilities

Proven ability to manage and grow large enterprise accounts
Strong commercial instincts with experience driving revenue growth and long-term partnerships
Excellent executive communication and stakeholder management skills

Leadership

Experience mentoring or leading account management / partnership teams
Ability to influence internal teams and senior external stakeholders

Why Join Us

Work at the forefront of Web3 payments and digital asset infrastructure
Partner with some of the largest global players in the crypto ecosystem
Be part of a high-growth fintech company shaping the future of digital finance
Collaborate with top talent across fintech, payments, and Web3

Apply Now

If you're passionate about Web3, digital assets, and building the next generation of financial infrastructure, we'd love to hear from you.