IT System Analyst (Access & Governance), Contract

Responsibilities

Data Compliance

• Collaborate with relevant stakeholders to establish practical and effective data governance and compliance processes.
• Support management in developing and implementing new data governance and compliance initiatives.
• Engage relevant stakeholders to facilitate the implementation of new policies, procedures, and compliance requirements.
• Provide guidance to company's staff on data governance, research, and compliance-related matters.
• Review and assess company's research and non-research requests to ensure compliance with applicable to company's policies and requirements.

User Access Governance

• Assist in establishing and reviewing IT procedures to ensure appropriate controls are in place and aligned with the organisation's IT governance framework.
• Support the implementation of user access policies and procedures through effective stakeholder engagement.
• Facilitate periodic reviews and updates of the organisation-wide System Role-Based Access Matrix.
• Support the resolution and processing of ID and user access requests relating to clinical applications and research projects.

IT Audit Management

• Assist in developing risk-based IT audit workplans and defining audit scopes in consultation with the department.
• Collaborate with key stakeholders to ensure audit activities address significant organisational risks and are completed within the required timelines.
• Monitor and follow up on management action plans arising from identified control gaps and audit findings.
• Coordinate with the departments Office to prepare and provide IT audit artefacts, evidence, and supporting documentation requested by auditors.
• Support ad hoc projects, including investigations, policy and procedure reviews, and training initiatives.

IT Systems Support

• Engage relevant stakeholders to support system troubleshooting, feedback management, and requirements gathering.
• Coordinate with internal teams and external vendors to facilitate the timely resolution of system issues and service requests.
• Monitor system-related issues, track follow-up actions, and escalate matters where necessary.
• Support user acceptance testing (UAT), system enhancement reviews, and validation of system changes where applicable.
• Maintain relevant documentation, user guides, and support records to facilitate effective system support and knowledge sharing.
• Provide IT systems support outside normal office hours, including weekends, when required.

Requirements

• Bachelor's degree
• 1-2 years of relevant working experience.
• Experience in IT management, healthcare, business analysis, audit, or compliance will be an advantage.
• Basic knowledge of IT governance, risk, and compliance (GRC) principles.
• Proficient in Microsoft Excel for data analysis, reporting, tracking, and monitoring purposes.
• Meticulous, analytical, and detail-oriented, with strong logical thinking and process flow skills.
• Strong stakeholder management, communication, written, and interpersonal skills.
• Ability to work independently, manage multiple priorities and timelines, and collaborate effectively as part of a team.
• Willingness to provide after-office-hours and weekend support when required.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

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