Provide end-to-end infrastructure services-including network, servers, backups, and desktop support-to Public Service agencies and selected non-government entities.
Manage data centre and server room operations, ensuring continuous service availability and infrastructure reliability.
Drive implementation of new initiatives and enhancements, leveraging modern network and server technologies.
Collaborate with internal teams and outsourced service providers to plan, manage, and execute infrastructure projects that improve service delivery and user experience.
Partner with infrastructure capability centres to design scalable and future-proof solutions.
Monitor and maintain infrastructure performance, coordinating incident resolution and change management with service providers.
Oversee the full procurement cycle: prepare budgets, define specifications, manage vendor selection, and verify invoices.
Forecast budgets and monitor expenditure against planned utilization.
Act as the Infrastructure team's Point-of-Contact for new projects and initiatives.
Support infrastructure services for application systems in coordination with Applications Consultants, users, and vendors.
Participate in architecture review and governance processes to ensure operational sustainability and resilience.
Perform additional duties as assigned by the Head of IT or CIO.
Skills and Exp Reqd:
Bachelor's degree in Computer Science, Computer/Electronics Engineering, Information Technology, or a related field.
3-5 years of experience in designing, deploying, and managing enterprise-level IT infrastructure.
Solid technical knowledge of server and network infrastructure, with complementary experience in infrastructure security and operations.
Proven track record in infrastructure management, including data centre operations, vendor coordination, and system integration.
Familiarity with Singapore government IT infrastructure and processes is an advantage.
Experience working with Government sector is highly desirable for the role.
Proactive, meticulous, and resourceful professional with strong organizational skills.
Excellent communication, interpersonal, and analytical abilities.