IT Operations Engineer

About Company

Founded in 2022, XG Tech is driving the future of smart vehicles. Its mission is to empower the digital transformation of automobiles, moving from distributed computing to a centralized, cross-domain platform.

XG Tech focuses on the intelligent cockpit—the next frontier of differentiation—while seamlessly integrating advanced driving systems. By reimagining cars as mobile living spaces, XG Tech aligns with the evolving trend of vehicles becoming the third living space.

Role Summary

As an IT Systems and Desktop Operations Engineer, you will support end-user computing and maintain Windows/Linux servers, networks, and virtualization environments. You will handle troubleshooting, system maintenance, and infrastructure support to ensure stable and efficient IT operations across the organization.

Key Responsibilities

• Provide desktop IT support for company employees, including system installation, troubleshooting software and hardware issues, configuring office peripherals, and managing user accounts and access permissions
• Operate and maintain Windows/Linux physical and virtual servers, including deployment, routine inspections, patch updates, data backup, and emergency incident handling
• Troubleshoot network issues and perform basic configuration of routing and switching devices; requires NP-level networking knowledge
• Manage IT assets and maintain operation logs and incident reports; implement standardized IT operations procedures
• Support R&D teams in building development environments; familiar with mainstream virtualization setup, daily maintenance, and troubleshooting
• Coordinate with internal teams and local vendors to ensure stable operation of IT systems

How you will stand out

• Bachelor's degree or above in Information Technology, Computer Science, or related fields
• Solid hands-on experience in desktop support and server operations
• Knowledge of NP/CCNP-level networking, familiar with VLANs, routing & switching, and basic firewall operations
• Proficient in Windows and Linux systems; understanding of mainstream virtualization technologies
• Experience in cluster maintenance is an advantage
• Good communication skills, strong service mindset, and ability to independently handle various IT issues