Responsibilities:
- Manage and maintain IT infrastructure, IP networks, backups, and system monitoring.
- Implement, configure, and support cloud services such as Azure AD, Office 365, Teams, Intune, Exchange Online, and related SaaS solutions.
- Administer Fortinet Firewalls, VPNs, and Secure SD-WAN assist with hardware, software, and application setup while ensuring security compliance.
- Support user account management, onboarding/offboarding, and access rights administration.
- Provide first-level IT support for PCs, laptops, mobile devices, and web applications (some travel may be required).
- Assist in IT procurement, asset tracking, licensing management, and new centre IT setups.
- Monitor IT systems, support audits, and resolve post-implementation project issues.
- Coordinate with internal teams to ensure smooth IT operations and service delivery.
Requirements:
- Bachelor's Degree or Diploma in IT, Computer Science, Management Information Systems, or equivalent.
- Minimum 3 years experience in IT infrastructure administration or service desk support (on-premise and/or cloud).
- Hands-on experience with cloud services, virtual environments, networking systems, firewalls, and routing protocols.
- Knowledge of Azure AD, Office 365, Exchange Services, and endpoint management.
- Certifications in ITIL and/or Cybersecurity are advantageous.
- Willingness to work outside normal hours for maintenance or IT support when required.
Interested candidates who wish to apply for the advertised position, please send in your resume to [Confidential Information]
EA License No: 13C6305
Reg. No.: R24120209 (GAN CHYE SHEN)
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
