IT Executive Officer

We are looking for a candidate with a keen interest in application system administration and support. The successful candidate will provide application support to internal staff and external members.

The specific duties include, but not limited to, the following:

. To provide level 1 support to the Microsoft Dynamics 365 CRM application and the LawSoc websites including administration, monitoring, troubleshooting and maintenance

. To design, update, maintain and troubleshoot LawSoc websites using WordPress

. To collaborate with stakeholders for consistent website contents and designs are aligned with branding guidelines

. To work closely with stakeholders on their regular campaigns

. To escalate and coordinate with vendors on level 2 support cases

. To ensure all cases are closed within the SLA with the users

. To create and maintain accurate documentation

. To support project activities

Requirements:-

. Minimum Diploma in Information Technology, Computer Science or equivalent

. Minimum 2 years of relevant experience

. Attention to details

. Able to work independently and within a cohesive team

. Knowledge of SEO principles

. Experience in HTML, CSS, and PHP preferred

. Prior experience in Microsoft Power Apps will be an advantage

. Knowledge of GenAI tools and their application will be an advantage