IT EXECUTIVE

Job Summary:

We are looking for a dedicated and knowledgeable IT Executive to oversee the day-to-day IT operations in our office. The role involves managing and maintaining laptops, software installations, networking, troubleshooting, and supporting CCTV systems. The ideal candidate should have a strong understanding of hardware, software, and basic IT infrastructure, along with working knowledge of CCTV setup and maintenance.

Key Responsibilities:

1. Hardware & Laptop Management

. Setup, configure, and maintain office laptops and desktops.

. Install, upgrade, and troubleshoot hardware and software issues.

. Perform regular system updates and preventive maintenance.

. Maintain asset inventory of all IT equipment.

2. Software Management

. Install and manage licensed software (MS Office, Antivirus, etc.).

. Ensure compliance with software licensing policies.

. Support users with software-related issues and training.

3. IT Support & Troubleshooting

. Provide technical support to employees.

. Resolve network connectivity, printer, and system access issues.

. Monitor and maintain office internet and local area network (LAN).

. Create and manage user accounts, email IDs, and system access.

. Maintenance of all (office) systems

4. CCTV & Security Systems

. Install, configure, and maintain CCTV systems (IP/Analog cameras).

. Monitor CCTV system performance and storage.

. Troubleshoot camera and DVR/NVR issues as needed.

. Coordinate with vendors for repairs or upgrades.

5. Documentation & Reporting

. Maintain logs of IT issues, resolutions, and maintenance activities.

. Document IT procedures, network diagrams, and setup guides.

. Report system status and escalate complex issues to the management.

Qualifications & Skills:

. Diploma/Degree in Information Technology, Computer Science, or related field.

. 3 - 5 years of experience in an IT support/executive role.

. Hands-on experience with Windows OS, MS Office, antivirus, and basic networking.

. Knowledge of CCTV systems and basic surveillance infrastructure.

. Familiarity with routers, switches, firewalls, and network troubleshooting.

. Strong problem-solving and communication skills.

. Ability to work independently and under pressure.