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Key Responsibilities
1) Endpoint & Asset Management
. Maintain the asset register (laptops/desktops, mobiles, peripherals, software) track warranty and renewals.
. Run onboarding/offboarding checklists (accounts, licenses, equipment issuance/return).
. Ensure license compliance for OS and business apps.
2) Microsoft 365 & Intranet Administration
. Manage SharePoint sites/pages/permissions and the VINCAR intranet structure.
. Administer Teams (team/channel lifecycle, guest access), OneDrive, and Exchange Online (mailboxes, aliases).
3) Security & Compliance
. Monitor Microsoft Defender alerts action routine remediations and escalate complex incidents.
. Apply data governance basics: retention labels, DLP, sensitivity labels, secure external sharing.
. Support periodic access reviews, phishing simulations, and PDPA-related controls.
4) Networks & Site Operations (with vendors)
. Coordinate with providers on WAN/ISP, Wi-Fi SSIDs (incl. guest), firewalls/VPN, printing, and CCTV/NVR uptime.
. Perform first-line troubleshooting create clear tickets and change requests for vendor action.
5) Support, Training & Documentation
. Provide L1/L2 helpdesk support with SLAs maintain knowledge base/how-to guides.
. Run short training sessions on Teams/SharePoint/OneDrive best practices and file governance.
. Keep SOPs, diagrams, and asset inventories up to date issue a simple monthly ops report.
6) Procurement & Vendor Coordination
. Raise purchase requisitions for hardware/software aligned to standards receive and check equipment.
. Track Microsoft 365 license usage and renewals liaise with CSP/MSP and other tech vendors.
What You'll Bring
. 2-5 years in corporate IT with hands-on Microsoft 365 administration (SharePoint/Teams/OneDrive/Exchange
Online).
. Comfortable with permissions management, basic data governance, and endpoint security fundamentals.
. Working knowledge of networking basics (IP, VLANs, Wi-Fi, VPN).
. Clear communicator who documents well and can train non-technical users.
. Familiarity with Singapore PDPA considerations.
Nice-to-Have
. PowerShell for automation Power Platform governance basics.
. Exposure to Fortinet/Cisco firewalls, SD-WAN, or site rollouts.
Tools You'll Use
Microsoft 365 Admin Center, SharePoint/Teams/OneDrive Admin, Exchange Admin Center, a ticketing tool (e.g.,Freshservice/Jira/ServiceNow), and firewall consoles (via vendor).
How to Apply
Send your CV with brief examples of Microsoft 365/SharePoint/Teams work you've done (objective, your role, tools used, before/after outcome).
Date Posted: 27/08/2025
Job ID: 124910119