IT Executive

Responsibilities:

• Provide technical support via phone, email, or onsite for security systems.

• Troubleshoot and resolve software or hardware issues promptly.

• Maintain strong product and application knowledge to deliver effective client solutions.

• Conduct in-house product testing and perform quality checks.

• Provide software training to clients after installation.

• Ensure smooth project presentation and handover.

• Identify, recommend, and procure products to improve efficiency.

• Handle any other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, or equivalent.

• Minimum 2 years of IT/network experience knowledge in CCTV or Biometric Access Systems is a plus.

• Strong communication skills to work effectively with clients and team members.

• Able to work independently in a fast-paced, results-driven environment.

• Familiarity with leading security and networking brands such as Hikvision, Dahua, TP-Link, ZKTeco, and similar systems used in CCTV and access control.

• Strong understanding of networking, IP configurations, and system integration.

• Excellent problem-solving skills and a proactive approach.