IT Engineer (Lark Systems & Automation)

• 5 days work week

• Location: Central - Downtown area

• MNC - Tech firm

About the Role

A growing technology-driven organization is seeking a capable IT Engineer with strong Lark system expertise to support and enhance its internal IT environment.

This role combines IT infrastructure support, Lark workspace administration, and workflow automation development, making it suitable for someone who enjoys both hands-on technical operations and building efficient digital systems.

You will play a key role in ensuring stable IT operations while driving automation and process improvement through Lark-based solutions across business functions.

Key Responsibilities

1. IT Infrastructure & Support

• Manage daily IT operations across departments and office locations

• Ensure system stability, uptime, and timely resolution of technical issues

• Support IT infrastructure including servers, networks, firewalls, and backup systems

• Handle user accounts, access control, and software licensing

• Maintain IT asset inventory, configurations, and documentation

2. Lark Systems Administration (Core Focus)

• Administer and maintain the Lark workspace environment (messaging, calendar, cloud storage, documents, and collaboration tools)

• Manage user onboarding and offboarding, including account setup and access rights configuration

• Ensure system health, platform stability, and smooth daily operation of Lark services

• Provide Tier 1/2 support related to Lark usage and technical issues

3. Workflow Automation & System Integration

• Design and implement Lark approval workflows and automation processes across HR, finance, procurement, and operations

• Develop and maintain Lark bots and integrations using Lark Open Platform APIs

• Translate business requirements into practical Lark-based automation solutions

• Improve operational efficiency through digital workflow design and optimization

• Support adoption of Lark tools through training and user guidance

4. Vendor & Project Coordination

• Coordinate with external vendors on IT projects, system upgrades, and maintenance

• Support infrastructure rollout, testing, and implementation activities

• Liaise with suppliers for equipment delivery, setup, and technical resolution

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field

• Minimum 3 years of relevant IT support / systems experience

• Mandatory: Hands-on experience as a Lark workspace administrator

• Proven experience in:

  • Lark user management and access control

  • Building Lark approval workflows and automation processes

  • Lark Open Platform API usage (basic scripting in Python or JavaScript preferred)

• Strong understanding of IT infrastructure, networking, and system operations

• Experience working in multi-department or multinational environments

• Strong troubleshooting and problem-solving skills

• Detail-oriented, structured, and responsible in execution

• Willingness to travel when required

To Apply, kindly click on the APPLY NOW button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)