IT Director

Key Responsibilities

IT Strategy & Leadership

• Define and execute the IT strategy aligned with business objectives and growth plans.

• Act as a trusted advisor to senior leadership on technology investments, risks, and opportunities.

• Lead, mentor, and develop IT managers, architects, and technical teams.

IT Operations & Infrastructure

• Oversee day-to-day IT operations including infrastructure, networks, cloud platforms, end-user computing, and service desk.

• Ensure high availability, performance, scalability, and reliability of IT systems.

• Establish and monitor SLAs, KPIs, and IT service delivery standards.

Applications & Digital Transformation

• Manage enterprise applications (ERP, CRM, HCM, data platforms, analytics).

• Drive cloud adoption, system modernization, automation, and process optimization.

• Lead system implementations, upgrades, integrations, and migrations.

Cybersecurity & Risk Management

• Ensure robust cybersecurity posture, data protection, and compliance with regulatory requirements.

• Manage IT risk, disaster recovery, and business continuity planning.

• Oversee security policies, audits, and incident response.

Vendor & Budget Management

• Manage IT budgets, forecasting, and cost optimization initiatives.

• Select, negotiate, and manage vendors, system integrators, and managed service providers.

• Oversee software licensing, contracts, and renewals.

Stakeholder & Business Engagement

• Partner with business leaders to understand requirements and deliver technology solutions.

• Translate business needs into scalable, secure, and cost-effective IT solutions.

• Communicate IT performance, risks, and roadmaps to stakeholders.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
  (Master's degree preferred).

• 10-15+ years of progressive IT experience, with 5+ years in IT leadership/management.

• Strong experience in enterprise IT environments (cloud, infrastructure, applications).

• Proven track record managing large-scale IT initiatives and transformation programs.

• Solid understanding of cybersecurity, compliance, and IT governance frameworks.

• Excellent leadership, communication, and stakeholder management skills.

Preferred Skills & Experience

• Experience with cloud platforms (AWS, Azure, GCP).

• Exposure to ERP/CRM systems (SAP, Oracle, Salesforce, Workday).

• ITIL, PMP, TOGAF, or relevant certifications.

• Experience managing regional or global IT teams.

• Strong commercial acumen and vendor negotiation skills.