IT ADMINISTRATOR

Overview:

Provides administration support to the IT Operations Team that is deployed at the customer site.

Responsibilities:

. To submit the service request tickets in ITSM when requested by the support teams or clients,

track and ensure they are completed to meet pre-defined turnaround time.

. To help and assist in tracking the clean laptop counts.

. To help and assist in scheduling appointments for various activities.

. To keep track of the asset inventory in the storeroom.

. Any other ad-hoc duties as required and assigned in relation to the administration support.

Requirements:

. Basic knowledge in using ITSM tool will be an added advantage.

. Proficient in MS Word, Excel and PowerPoint.

. Good communication skills in both oral and written.

. Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.

. At least 1 year of experience in similar job capacity.