IT Administrator

What you will do:

• User Access Provisioning, Amendment and Removal
• Grant / Revoke user access rights
• Process the account request form raised by the requestor.
• Ensure all information are correct and approval from Head of Division (HOD) are sought. Seek Approval from system owner.
• Implement the approved request
• Verify the completion of the request.
• Inform requestor and file the evidence upon completion of the request
• Trigger and coordinate the access review.
• Request or retrieve list of access request from Systems and monthly leaver list from FM.
• Perform first level check for unnecessary account (e.g., Inactivity > 90 days, staff left organization etc).
• Send reminder to staff to access system if inactive >60 days. Perform sanity check and generate the access review list by division
• Send the request to division for review.
• Ensure the return result with HOD approval.
• File the evidence to central repository upon completion of review.
• Follow-up based on the request result, e.g. send request to division to submit account request form if new account is required for staff.
• Ensure all approved requests are implemented as per the SOP and within the stipulated timeline