Summary
At ESET, our IT Administrator plays a key role in supporting the I.T. architecture and operations for APAC Headquarters. Reporting to the IT & System Manager, IT administrator will be working to maintain cost efficient IT / Telecommunication support infrastructure to ensure a smooth operation of our APAC Headquarters.
Job Description
Key Responsibilities:
- Collaborate with HQ IT division in maintaining preferred vendor lists, looking for possibilities in being cost efficient
- Work with local and remote colleague on IT inventory
- Provide the HQ IT division insights related to yearly IT infrastructure, platform growth expectations through recurrent alignments
- Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement.
- Bring up IT / IS security breaches, events or vulnerabilities in order to further strengthen IT infrastructure
- Collaborate with the HQ division on any regional IT specific given by local law or cultural background
- Maintain On-site IT infrastructure
- Adapting global policies, document procedures and steps to ensure the smooth operations of the IT Department
- Provides appropriate user support including remote destination
- Manage software and hardware inventory within APAC region
- Enforce standards, policies related to IT, maintaining and managing Office and IT equipment
Job Requirement:
- Demonstrated analytical, problem-solving, organizational, interpersonal and communication skills
- In-depth Windows OS knowledge
- Good understanding on Network
- Must possess technical support skills on phone and on site, and be able to communicate professionally in written responses to emails.
- At least 3 years of IT administration experience
At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation. 
