IT Administrator

Company Description

Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

A member of BEUMER Group, located in Singapore BEUMER Group Singapore Pte. Ltd. is strategically located at the Singapore Changi International Airport, one of the busiest airports in the world. We have more than 200 employees working in our various business segments such as Airport systems, Logistics and Customer Support.

Job Description

We are seeking an IT Administrator to support the daily operation, maintenance, and continuous improvement of the company's IT environment. The role will provide hands-on support across IT infrastructure, service desk operations, cybersecurity, IT projects, asset management, local ERP administration, and operational documentation to ensure reliable and secure IT services for internal users.

• Provide day-to-day IT service desk support to internal users, including troubleshooting computers, laptops, networks, office applications, equipment, BYOD devices, door access system and other ad-hoc IT requests.
• Support the installation, configuration, maintenance, and troubleshooting of IT hardware, software, networks, and server room infrastructure, including equipment racks, UPS, FM200 fire suppression system, air-conditioning, and other related facility support systems.
• Support IT asset management life cycle activities, including acquisition, registration, tracking, maintenance, refresh planning, and disposal coordination.
• Support local IT project implementation, including coordination, testing, deployment, user support, and post-implementation follow-up.
• Support IT security controls to protect company systems and data, while ensuring compliance with company policies, health and safety regulations, and operational procedures.
• Perform IT onboarding and offboarding support, including device setup, account coordination, access support, and equipment for new hires and departing employees.
• Maintain accurate and up-to-date IT operational documentation, including procedures, user guides, inventory records, and support information.
• Support local ERP service requests including user account maintenance and first-level support when required.
• Support AI adoption initiatives through user enablement, training coordination, and guidance as needed.
  
  

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related field, with 1–2 years of relevant IT support experience.
• Good working knowledge of Active Directory, Group Policy, DNS, DHCP, TCP/IP, Windows environments, and Office 365 applications.
• Hands-on experience with Microsoft 365 administration (MFA, Intune, MDM etc..) and ITSM tool.
• Experience with network infrastructure, firewalls, VPN, SharePoint, VMware ESXi, or uniFLOW will be an advantage.
• Able to support after normal working hours when required, including urgent technical issues, or critical weekend duties.
• Certification (Preferred): ITIL Foundation, CompTIA A+, CompTIA Network+