Installation Team Leader / Supervisor

Overall Summary

The Installation Team Leader/Supervisor is a frontline leadership role responsible for directly managing a crew of installers. This person ensures that signage projects are installed safely, efficiently, correctly, and on schedule at the client's site. They are the primary point of contact on-site and are critical to the company's reputation for quality and professionalism.

Job Scopes / Key Responsibilities

A. Team Leadership & Management

. Daily Crew Management: Assign daily tasks to installation team members based on their skills and the project requirements.

. Training & Mentoring: Train new installers on company procedures, safety protocols, and proper installation techniques. Mentor the team to improve their skills.

. Performance Monitoring: Monitor the team's performance, productivity, and quality of work. Provide constructive feedback and conduct performance reviews.

B. On-Site Coordination & Execution

. Site Surveys: Conduct or verify pre-installation site surveys to assess conditions, identify potential challenges, and plan the installation approach.

. Job Readiness: Ensure all necessary tools, equipment, signage components, and permits are available and loaded before departing for the job site.

. Primary On-Site Contact: Act as the main liaison with the client, property manager, or general contractor on-site to coordinate access, timing, and work progress.

. Quality Control: Inspect the finished installation to ensure it meets the company's quality standards, design specifications, and client expectations before leaving the site.

C. Safety & Compliance

. Safety Enforcement: Enforce strict adherence to all company safety policies and procedures, especially for working at heights, electrical work, and traffic control.

. Site Safety: Conduct pre-site safety briefings (Toolbox Talks), ensure the correct use of Personal Protective Equipment (PPE), and set up a safe work area with appropriate barriers and signage.

. Regulatory Knowledge: Ensure all work complies with local regulations and building codes. Secure necessary permits when required.

D. Administrative Duties

. Job Reporting: Complete and submit required paperwork, including timesheets, job completion reports, safety forms, and client sign-offs.

. Inventory Management: Manage the inventory of installation tools, vehicles, and equipment, reporting any need for maintenance or replacement.

. Problem Reporting: Report any installation issues, damages, or delays to the Operations Manager immediately.

Job Requirements / Qualifications

Minimum of 3-5 years of hands-on experience in signage installation or a closely related field (e.g., construction, scaffolding, electrical fitting).

. At least 1-2 years of experience in a leadership or supervisory capacity (e.g., as a lead installer or foreman).

. Technical Skills:

. Proficiency in Installation Techniques: Expert knowledge of installing various signage types (channel letters, cabinets, pylons, digital displays, etc.) using appropriate techniques for different materials (metal, acrylic, LED lighting).

. Tool & Equipment Proficiency: Ability to operate and supervise the use of all necessary tools, including powered access equipment (scissor lifts, boom lifts), welding equipment, and hand tools.

. Licenses & Certifications:

. Mandatory Certifications: Valid certifications for working at heights and Powered Mobile Equipment (PME) operation (e.g., forklift, scissor lift license). A valid driver's license with a clean record is essential.

. Soft Skills:

. Leadership: Proven ability to lead, motivate, and manage a team effectively.

. Problem-Solving: Strong ability to think on your feet and resolve unexpected on-site challenges.

. Communication: Clear and professional communication skills for interacting with team members, management, and clients.