Information Technology Support Specialist

About Us:

AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.

With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed.

Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.

Job Title: IT Support with Chinese Language Fluent

Location : Singapore Onsite

Role Type: Employment Contract

Description:

• 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
• Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
• Fluent communication in Chinese and English is Mandatory
• Good customer handling skill and prior experience in Concierge (VIP Users) support
• Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
• Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
• SCCM client end installation & troubleshooting knowledge
• Basic knowledge of Networking and Active Directory
• Must have right attitude and customer centric approach.
• Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)